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Returns & Refunds

Thank you for shopping with us!

 

If you do need to make a return or exchange, you're welcome to do so within 16 days.

All returned items must be sent back to us unopened, unused and in their original condition. We reserve the right to refuse a refund or exchange.

Please note if it has been over 16 days from the date you received your item(s), then we are unable to accept your return.

 

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately at support@aircoolercube.com and our customer serivce team will get back to you within 3 working days. Items that are defective and shipped from us or items that you did not order, but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it and proof of purchase from the AirCoolerCube Store.

Again you MUST contact us within 16 days if you intend to return ANY item back to our store. Items returned to us AFTER 16 days and WITHOUT contacting us or WITHOUT proof of purchase will NOT be refunded.